Last updated: June 2026

Thank you for shopping with CIUTE.

We aim to process and dispatch all orders as quickly as possible.

Processing Times

Orders are typically processed within 1–3 business days.

During collection launches, promotions, and peak periods, processing times may be slightly extended.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Shipping Destinations

We currently ship to the United Kingdom, Europe, the United States, Canada, and selected international destinations.

Shipping rates are calculated at checkout based on your location.

Estimated Delivery Times

United Kingdom

• 2–5 business days

Europe

• 5–10 business days

United States & Canada

• 5–12 business days

Rest of World

• 7–15 business days

Please note that delivery times are estimates and cannot be guaranteed.

Customs & Duties

International customers may be required to pay customs duties, import taxes, or other fees imposed by their local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fee.

Tracking

Once your order has been shipped, tracking details will be sent to the email address provided at checkout.

Lost or Delayed Parcels

If your parcel is significantly delayed or appears to be lost, please contact us at info@ciute.store and we will work with the shipping carrier to assist you.

Contact

For any shipping-related enquiries, please contact us at:

info@ciute.store